Shipping policy
Shipping & Returns
POSTAGE
We aim to have your item dispatched within 24 hours of your purchase, due to the size of our business this may take longer during busy periods. We thank you in advance for your patients. All our clothing, pickles and ferments are sent via DPD, Next Day delivery service at a flat rate of £6.99 per parcel up to 3kg.
Past 3kg we charge £1.89 per KG this is mostly applicable to our cocktails kits.
Packaging
We make every effort to protect your orders during transit and as such, you should expect the following:
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All ferments and cocktail containers are surrounded by recyclable paper wrapping
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The order is placed snug in a box (or boxes)
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Finally, the box is sealed and labelled fragile , ready for dispatch
To avoid extended wait times in warm environments that increase the rate of fermentation, and thus chance of leakage, we have had to rethink when we dispatch
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Orders taken will be dispatched Tuesday and Wednesdays
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Orders missing the Tuesday dispatch will be sent on the following Monday - we apologise for the long lead time to dispatch this may result in some orders
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We hope that this means your order arrives safely